The WhatsApp patient assistant for clinics
Patient messages that arrive at night shouldn't wait until morning.
InterAsistan answers foreign patients on your clinic's existing WhatsApp Business number within seconds, in their own language, collects their details and hands the conversation to your consultant with a summary in Turkish.
- Official WhatsApp Cloud API
- Your number stays yours
- Records are stored in the EU
- 01 No message is left waiting At night, on weekends, in the patient's language.
- 02 Your number, official infrastructure Meta's official WhatsApp Cloud API.
- 03 You stay in control Stops with one tap. Your consultant has the final word.
The problem
A patient who gets no reply writes to another clinic.
Foreign patients send the same message to several clinics at once. The clinic that gives the first proper answer is the one that keeps the conversation going.
- Nights and weekends
Patients don't write during your office hours
Because of the time difference, messages arrive at night and the reply waits until morning. By then, the patient is already talking to another clinic.
- Language
You can't staff every language at every hour
A patient writing in German, Arabic or Russian only reaches a consultant who speaks that language if one is on shift and free.
- First reply
Your consultants' time goes to the same questions
The same greeting, the same questions, the same request for photos, for every patient. Little time is left for the real work: the offer and winning the patient over.
How it works
The patient writes, and the rest follows in order.
The assistant handles the first welcome and gathers the details. The offer, persuasion and decisions stay with your consultant.
- 01
The patient writes
A patient coming from your ad or website writes to your clinic's WhatsApp number in their own language.
- 02
The assistant replies
It introduces itself as the clinic's digital assistant and answers only with information you have approved.
- 03
It collects the details
Procedure, photos, dates, budget and language. It does not diagnose; it leaves the price and the decision to your consultant.
- 04
It hands over to a consultant
The right consultant is notified with a summary in Turkish. The consultant continues in the same chat, and the assistant goes quiet in that conversation.
Live demo
Write like a patient, and watch what the clinic sees.
On the left, the patient's conversation with the assistant. On the right, the record that lands in front of your consultant at the same moment (in Turkish for your team, shown here in English).
This fills in as the patient writes.
Waiting
- Procedure
- Not yet
- Language
- Not yet
- From
- Not yet
- Dates
- Not yet
- Photos
- Not yet
The summary builds up here as the conversation goes on.
Clinic panel
When you arrive in the morning, everything is ready.
Every patient who wrote overnight is waiting in the panel with a summary in Turkish. Your consultant starts from a ready record, not from scratch.
The assistant is stopped. New messages go straight to your consultants.
| Patient | Procedure | Language | Time | Status |
|---|---|---|---|---|
| Jonas M. Germany | Hair transplant | German | 03:12 | Handed over Ayşe H. |
| Sarah W. United Kingdom | Dental veneers | English | 01:47 | Handed over Mert K. |
| Khalid A. Saudi Arabia | Hair transplant | Arabic | 23:58 | Waiting for photos Assistant |
Writing from Munich. Could come for a hair transplant on March 10-14; it would be his first. Asked about the price and was told the consultant will share it. Will send front, top and back photos in the morning.
- Procedure
- Hair transplant
- Dates
- March 10-14
- Language
- German
- Photos
- Coming in the morning
- Budget
- Asked about price
- Consultant
- Ayşe H.
Each message shows its translation underneath.
Hallo, ich interessiere mich für eine Haartransplantation im März. Was kostet das?
Hello, I'm interested in a hair transplant in March. How much does it cost?
Guten Abend! Ich bin der digitale Assistent der Klinik (KI). Den Preis nennt Ihnen unsere Beraterin, sobald der Arzt Ihre Fotos gesehen hat.
Good evening! I'm the clinic's digital assistant (AI). Our consultant will tell you the price once the doctor has seen your photos.
Safeguards
You stay in control, always.
You approve what the assistant says, and you decide when it goes quiet.
-
Official infrastructure
Runs on Meta's official WhatsApp Cloud API. No unofficial connections that put your number at risk.
-
Your number stays yours
The number stays registered in your clinic's name. If you ever leave, your number goes with you.
-
It introduces itself
At the start of every conversation, it says it is an AI assistant. It never misleads the patient.
-
Does not diagnose
No diagnoses, no eligibility decisions, no promised results. Those come from your doctor and your consultant.
-
Your data is protected
Records are stored on servers in the EU and are not used to train AI models. Patient photos are never sent to the AI.
-
Stops with one tap
You can stop the assistant from the panel with one tap. Every conversation ends up with a consultant.
Service
We handle the setup.
We don't hand you a tool and walk away. We set up the assistant for your clinic and fine-tune it with you every month.
We share pricing on a call, based on your clinic's needs.
-
We gather your information with you
Your procedures, frequently asked questions and the information you want to share. The assistant only uses text you have approved.
-
We connect and test
We connect your number to the official infrastructure and test it with you in your clinic's languages. We go live once you're comfortable.
-
We fine-tune it every month
We review real conversations, fill in missing answers and refine the assistant for your clinic.
The difference
Not just a tool, a service that runs for you.
| InterAsistan | General messaging platform | Custom chatbot agency | |
|---|---|---|---|
| Who handles setup | We do | You do | The agency does |
| Intake built for health tourism | Included | You have to design it | Varies by project |
| Turkish summary and handover to a consultant | Included | Set up separately | Varies by project |
| Monthly tuning and follow-up | Included in the service | You do it yourself | Often billed separately |
FAQ
Questions you might be asking.
Will my WhatsApp number get banned?
InterAsistan works only with Meta's official WhatsApp Cloud API and follows Meta's messaging policies. We don't use unofficial connection methods that put your number at risk.
Could it give wrong information or a wrong price?
The assistant answers only from text you have approved. It mentions a price only if you allow it, and only the figure you approved. If it isn't sure about a question, it doesn't answer and leaves it to your consultant.
Does the patient know they are talking to an AI?
Yes. At the start of every conversation, the assistant says it is the clinic's digital assistant. The patient can ask to speak with a consultant at any time, and the assistant hands the conversation over.
Does it diagnose or promise results?
No. It does not diagnose, does not tell patients whether they are a candidate and does not guarantee results. It leaves these to your doctor and your consultant.
What will my consultants do?
The first welcome and information gathering stay with the assistant. Your consultant starts with a ready summary in Turkish and spends their time on the offer, persuasion and the relationship with the patient.
Where is patient data stored?
Records are stored on servers in the EU and are not used to train AI models. To generate a reply, the message text is sent to our AI provider, Anthropic (US); patient photos are not. Details are on the Security page.
Which languages does it work in?
The assistant replies in whatever language the patient writes in. During setup, we test the languages your clinic works with together.
What does setup require from me?
A short call about your procedures and the information you want to share, plus an approval step of a few minutes to connect your number. We handle the rest.
How does pricing work?
There is a setup fee and a monthly service fee. We share the figures on a call, based on your clinic's needs.
Let us show you at your clinic.
Our founder comes to your clinic in Istanbul, and you try the assistant with your own examples.