How it works
From the first message to the consultant handover.
What happens, step by step, from the moment a patient writes until your consultant takes over.
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The patient writes
The patient taps the button in your ad or the number on your website and writes to your clinic's WhatsApp number in their own language. It's the same number; nothing changes for the patient.
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The assistant replies within seconds
It replies in the patient's language and introduces itself as your clinic's digital assistant. It builds its answers only from information you have approved, such as your procedures, the process, accommodation and transfers.
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It collects the details you need
Procedure, preferred dates, budget expectations, language and country. It asks for photos from the angles your clinic needs. It doesn't assess the photos; your doctor does.
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It knows its limits
It does not diagnose, does not tell patients whether they are a candidate and does not promise results. It mentions a price only if you allow it, and only the figure you approved. Questions it isn't sure about go to your consultant.
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It hands over to the right consultant
Once the details are complete, or when the patient asks to talk to a person, the consultant who speaks the conversation's language is notified with a summary in Turkish.
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The consultant takes over, the assistant goes quiet
As soon as your consultant starts writing in the same chat, the assistant goes quiet in that conversation. There's no interruption for the patient; the conversation picks up where it left off.
What the assistant does
- Replies in the patient's language within seconds
- Shares information your clinic has approved
- Collects procedure, dates, budget and photos
- Hands the conversation to a consultant with a summary in Turkish
- Works nights and weekends too
What the assistant doesn't do
- Does not diagnose or recommend treatment
- Does not tell patients whether they are a candidate
- Does not guarantee results
- Does not quote prices or promotions you haven't approved
- Does not pretend to be human
Clinic panel
When you arrive in the morning, everything is ready.
Every patient who wrote overnight is waiting in the panel with a summary in Turkish. Your consultant starts from a ready record, not from scratch.
The assistant is stopped. New messages go straight to your consultants.
| Patient | Procedure | Language | Time | Status |
|---|---|---|---|---|
| Jonas M. Germany | Hair transplant | German | 03:12 | Handed over Ayşe H. |
| Sarah W. United Kingdom | Dental veneers | English | 01:47 | Handed over Mert K. |
| Khalid A. Saudi Arabia | Hair transplant | Arabic | 23:58 | Waiting for photos Assistant |
Writing from Munich. Could come for a hair transplant on March 10-14; it would be his first. Asked about the price and was told the consultant will share it. Will send front, top and back photos in the morning.
- Procedure
- Hair transplant
- Dates
- March 10-14
- Language
- German
- Photos
- Coming in the morning
- Budget
- Asked about price
- Consultant
- Ayşe H.
Each message shows its translation underneath.
Hallo, ich interessiere mich für eine Haartransplantation im März. Was kostet das?
Hello, I'm interested in a hair transplant in March. How much does it cost?
Guten Abend! Ich bin der digitale Assistent der Klinik (KI). Den Preis nennt Ihnen unsere Beraterin, sobald der Arzt Ihre Fotos gesehen hat.
Good evening! I'm the clinic's digital assistant (AI). Our consultant will tell you the price once the doctor has seen your photos.
Service
We handle the setup.
We don't hand you a tool and walk away. We set up the assistant for your clinic and fine-tune it with you every month.
We share pricing on a call, based on your clinic's needs.
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We gather your information with you
Your procedures, frequently asked questions and the information you want to share. The assistant only uses text you have approved.
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We connect and test
We connect your number to the official infrastructure and test it with you in your clinic's languages. We go live once you're comfortable.
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We fine-tune it every month
We review real conversations, fill in missing answers and refine the assistant for your clinic.
Let us show you at your clinic.
Our founder comes to your clinic in Istanbul, and you try the assistant with your own examples.